Mission & Histroy
FCS Restoration is the third of three divisions formed under FCS, Inc. FCS Restoration addresses a disaster recovery need in Southside, Virginia, including: Danville and Pittsylvania County; Martinsville and Henry County; and South Boston and Halifax County. FCS Restoration is highly experienced with both insurance company requirements and policy holder needs for fast, competent property restorations.
FCS Restoration
Mission Statement
FCS Restoration ensures property owners return to a safe, secure, and professionally restored home with diligence and courtesy following property disasters. (March 2022)
Buddy Smith's Basement Start
Floor Care Specialists, Inc. (FCS, Inc.) began in 1988 as a side business for two men, Lewis “Buddy” Smith and his brother-in-law Keith White. The company started with an old pickup truck, a floor buffer, and a few basic cleaning supplies. It operated out of Buddy’s basement.
Building a Reputation
The company had a simple goal of providing basic janitorial services in a professional manner at a competitive price. After several months of small projects, the company was awarded its first full service contract with the Danville Urologic Clinic in downtown Danville, Virginia. As a point of pride, FCS, Inc. has maintained its service contract with this exceptional clinic ever since.
Throughout the early 1990s, FCS Janitorial Services grew at a steady rate. It won more full-service janitorial contracts and was recognized by 1995 as a quality local provider of janitorial services. Its staff grew to 15 people.
By 2000, FCS, Inc. was a well-established company with service contracts throughout the southside of Virginia. The firm worked to increase its capacity to service larger accounts with the same approach of providing professional cleaning at a competitive price. Putting its service first, the larger accounts had challenging cleaning and maintenance needs that FCS, Inc. would pursue.
Generational Handoff
In the mid-2000s, Buddy’s eldest son, Conrad Smith, joined the FCS, Inc. team, focusing on sales and business development, specifically targeting some of the larger accounts the company had achieved the capacity to service. Landing the cleaning contract for the prestigious Institute for Advanced Learning and Research as one of his first major sales, Conrad initiated a period of rapid growth that continues to this day. With Buddy retiring in 2016, Conrad remains the majority owner and Chief Executive Officer. While things have changed quite a bit in three decades, FCS is still a “family company.”
Industrial Services
As the company expanded its customer base to include more industrial plants, FCS, Inc. was approached by some of these clients with requests for services that went beyond the scope of routine, day-to-day cleaning. Eager to meet the challenge of solving complex cleaning and building maintenance problems to satisfy customer needs, FCS Industrial Solutions division was formed in 2014 to specifically handle industrial cleaning for both current and future customers.
Saving Properties
In 2022, FCS Restoration was formed to provide professional home restoration services caused by fire, smoke, storm, and water damage. The new division takes FCS’s interest in cleaning to a new level with superior insurance management and repair for damaged structures. FCS Restoration is the first FCS, Inc. division to broadly offer services to homeowners.
Stable Growth
After more than 30 years, FCS, Inc. has grown to a multi-million-dollar company. It ranks in the top 4% of building service contractors nationally based on staff size and annual revenues.
FCS, Inc. currently services all types of accounts ranging from small structures to large industrial facilities. The company’s 175 employees are 100% focused on solving often problematic cleaning, industrial waste remediation, and restoration challenges. The firm routinely services business and industry throughout the mid-Atlantic and Southeast regions and maintains a ‘small business’ mindset for customer service and responsiveness. Our specialty niches and impeccable reputation have led to specific requests to complete projects as far away as California.
